Upload your unencrypted content to Amazon Photos, using the apps or website. More information on how to access backup and encrypted data has been provided by Synology and can be found by visiting: 2. If your files are encrypted, you’ll need to save the content in a different format. Ĭheck to see if your content includes encrypted files or special file formats. The desktop app saves content stored on a hard drive or computer.) Or, you can use the web version by visiting. (The mobile app is for photos and videos stored on your phone. If you haven’t already, download the Amazon Photos mobile or desktop app.
To ensure a smooth transition, we urge all Synology Cloud Sync and Hyper Backup users to follow these steps:
Neither application will have access to Amazon Drive after November 1st, 2020, and the only way you will be able to access your stored content will be via Amazon Drive or Amazon Photos web, desktop, and mobile apps. We understand that you have used Synology Cloud Sync or Hyper Backup on Synology NAS to store information on Amazon Drive.Īmazon will discontinue access to Amazon Drive by Synology Cloud Sync and Hyper Backup starting on November 1st, 2020.
We’re writing to let you know about an upcoming change that may affect how you access your content on Amazon Drive, and to help you take steps to keep your content safe.
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